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Bookstore Manager, Wheaton at Old Silver Spring Library

The Bookstore Manager is a part-time position that oversees retail sales activities of the bookstore in a fashion that benefits FOLMC under the Director of Business Operations. This position ensures high quality, responsive customer service and requires knowledge of used books, pricing and merchandising.

To apply, send cover letter and resume to bookstores@folmc.org.

Primary responsibilities:

  • Manage store operations and inventory, including the physical arrangement of sale and display areas
  • Arrange for processing of community donations and ex-library materials
  • Coordinate personnel schedules and documents
  • Balance cash register receipts; complete daily and monthly sale reports
  • Supervise, direct and evaluate staff and volunteers
  • Maintain a safe, pleasant and respectful work environment

Secondary responsibilities:

  • Foster a spirit of trust and cooperation between employees and volunteers
  • Understand and abide by any contractual agreements
  • Understand and effectively communicate how proceeds benefit the library system
  • Perform other duties as assigned

Qualifications:

  • Undergraduate college degree
  • Management and customer service experience.

Hours:  Part-time, minimum of 25 hours per week.


Bookstore Clerk/Cashier

The Bookstore Clerk/Cashier is a part-time position that provides customer assistance and processes bookstore inventory, under the supervision of the Bookstore Manager.

To apply, visit one of our bookstores for an application. Click here for locations.

Primary Responsibilities:

  • Handles customer transactions; including tallying merchandise purchased, operating cash register, receiving payment, making correct change, ensuring adequate change in drawer, following opening and closing procedures for cash register, reconciling cash, check, and charges to register totals
  • Provides customer service to bookstore patrons; including assisting general public with bookstore information, placing holds, answering the telephone, taking messages, and handling complaints
  • Processes donations; including sorting, pricing, shelving, weeding, and displaying merchandise
  • Maintains bookstore in neat and orderly fashion; including general clean up and equipment maintenance

Secondary Responsibilities:

  • Support and coordinate with bookstore volunteers to maintain functioning store environment
  • Demonstrates a commitment to FOLMC goals and mission
  • Other related duties, as assigned

Qualifications:

  • Any combination equivalent to: graduation from high school and one year retail sales and/or cashiering experience. Excellent customer service skills. Prior experience with POS technology, equipment and standard operating procedures. Knowledge of proper cash handling methods, basic arithmetic, customer service and telephone techniques, and effective oral communication.

Hours:  15-20 hours per week (variable hours including evenings and weekends)

Supervision:  The Bookstore Clerk/Cashier is supervised and evaluated by the Bookstore Manager.

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